0

Discussion topic: Rolling

Reply
This message was authored by Rolling This message was authored by: Rolling

Rolling

My Sky Q mini boxes randomly loose network connection, on a weekly/monthly basis. I have to reset connection between each box which is really **bleep**ing me off. 
The Network connection is via Ethernet!  
so why does it loose connection?

Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

All Replies

This message was authored by Chrisee This message was authored by: Chrisee

Re: Rolling

Posted by a Superuser, not a Sky employee. Find out more

@Rolling if you are using the ethernet connection it helps stabilise the box  if you disable the wifi unless you have Sky broadband. To do that navigate to Settings butventer 0,0,1 before pressing select which opens the Engineer's menu which has the setting to disable both wifi bands.

 

If you have Sky Broadband doing this will turn off the wifi hotspots.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion