Archive
0

Discussion topic: Charged Twice

Reply
Kylej0nes
What's this?
This message was authored by Kylej0nes This message was authored by: Kylej0nes

Charged Twice

‎19 Oct 2022 07:37 AM

I recently took up the sky glass. 
I manually payed the first fee of £25. I assumed this would the the direct debit for the 1st month. Unfortunately I've been deducted another £25 for reason. Will one be reversed or will I need to take it up with Sky?

Report post
Post 1 of 2
194 Views
Reply
0 Likes
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

All Replies

Chrisee
What's this?
Superuser
This message was authored by Chrisee This message was authored by: Chrisee

Re: Charged Twice

‎19 Oct 2022 08:13 AM

Posted by a Superuser, not a Sky employee. Find out more

@Kylej0nes it is probably correctvas in the first month you pay for the current month and for the next month see https://www.sky.com/help/articles/your-bills

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Report post
Post 2 of 2
184 Views
Reply
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

New Discussion