0

This discussion topic is read only Discussion topic: Charged Twice

Reply
Avatar for Kylej0nes
Level 1 icon
What's this?
This message was authored by: Kylej0nes

Message posted on ‎19 Oct 2022 07:37 AM

Charged Twice

I recently took up the sky glass. 
I manually payed the first fee of £25. I assumed this would the the direct debit for the 1st month. Unfortunately I've been deducted another £25 for reason. Will one be reversed or will I need to take it up with Sky?

Report post
Post 1 of 2
228 Views
0 Likes
Reply
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

All Replies

Confetti Ring
Avatar for Chrisee
Level 16 icon
What's this?
Superuser
This message was authored by: Chrisee

Message posted on ‎19 Oct 2022 08:13 AM

Re: Charged Twice

Posted by a Superuser, not a Sky employee. Find out more

@Kylej0nes it is probably correctvas in the first month you pay for the current month and for the next month see https://www.sky.com/help/articles/your-bills

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Report post
Post 2 of 2
218 Views
Reply
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply