Channel 5 freezes on Sky+

[TB1250]

Channel 5 on Sky+ has been freezing briefly recently,  Temporary loss of sound also.  No other channels do this, just Channel  5 so not suspecting a poor signal as the reason.  Seen same issue with Sky Glass, but not Sky+. 

[Annie+UK]

What are the Signal Strength/Qualities in the Sky Box setting?

See question Q11 in my Sky+ FAQ

[TB1250]

Not checked the signal strength as it is only happening on Channel 5.  

[Mark39]

Not seeing any loss of sound here on channel 5, so it doesn't look like a broadcast problem, but there might be the occasional glitch on programmes you're watching that I'm not.. Check your signal strengths as suggested, after tuning to channel 5.

[user+666]

We have had  the same issue for the last 2 days only on Channel 5

[Annie+UK]

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@user+666 wrote:

We have had  the same issue for the last 2 days only on Channel 5

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So what are your signal strengths????????????

[user+666]

signal strenth 70 and signal quality 90

[Mark39]

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@Annie+UK wrote:

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@user+666 wrote:

We have had  the same issue for the last 2 days only on Channel 5

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So what are your signal strengths????????????

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I really don't understand the reluctance.... 

It would at least rule out poor signal as a possibility. 

[Mark39]

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@user+666 wrote:

signal strenth 70 and signal quality 90

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Looks OK. Is it stable, or do the white bars move left and right over a few minutes?

[user+666]

signal is stable, it's only channel 5 that has the problem just like TB1250 posted

[Mark39]

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@user+666 wrote:

signal is stable, it's only channel 5 that has the problem just like TB1250 posted

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Looks like it might be a problem with Channel 5, then. Hopefully it's temporary and will be resolved quickly.

[TB1250]

Thanks for the replies. At least it doesn't appear to be just me with this issue. I noticed a few weeks ago channel 5 had a symbol in the top right corner of the screen. I think it was because they had a technical problem (or fire I think) and were using a different transmitter. Temporary hangover from that possibly. 

[robert+petal]

Just happened to me twice, sound dropped out for about 3 seconds and the picture jumped like it was a bad signal. Perhaps they're still on their backup system, or maybe the broadcast place hasn't been fully repaired yet.

[stewie1974]

Yep, been happening to me also for over a week. Only Channel 5 programming affected. 

[666prozac]

Yep I have had the same issue for around 2 weeks. Only with channel 5. Watching a programme now and it has frozen very briefly with loss of sound 3 times. 
I did notice when I googled the issue before clicking the link here that there was someone else also asking the same question on a Virgin forum. Clearly it's channel 5 that are having issues