0

This discussion topic is read only Discussion topic: Change of package

Reply
This message was authored by: Moominval

Change of package

My bill was increased without any warning. We tried to get in touch with Sky but was told the service centres were all experiencing difficulties and were unavailable. How can we talk to someone to discuss our package? 

Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

All Replies

This message was authored by: Daniel0210

Re: Change of package

Posted by a Superuser, not a Sky employee. Find out more

@Moominval sky had technical issues with the phone lines last week which I believe has been fixed so you can try to call. Regarding the increase in your bill, has a discounted deal come to an end? Also don't forget the April annual price increase.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: SKY1992bf

Re: Change of package

Posted by a Superuser, not a Sky employee. Find out more

@Moominval  The call centres are now back online so you should be able to get through 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply