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Discussion topic: Change of package
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Message posted on 18 May 2021 06:50 PM
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Change of package
My bill was increased without any warning. We tried to get in touch with Sky but was told the service centres were all experiencing difficulties and were unavailable. How can we talk to someone to discuss our package?
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Message posted on 18 May 2021 07:00 PM
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Re: Change of package
@Moominval sky had technical issues with the phone lines last week which I believe has been fixed so you can try to call. Regarding the increase in your bill, has a discounted deal come to an end? Also don't forget the April annual price increase.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 18 May 2021 07:01 PM
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Re: Change of package
@Moominval The call centres are now back online so you should be able to get through
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