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This discussion topic is read only This discussion topic has been answered Discussion topic: Cannot watch Kerrang

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This message was authored by: samlewis6

Re: Cannot watch Kerrang

Kerrang radio?  I have it on pretty much all day via Alexa...it's not the same as being able to see the videos and crank up the volume but at least it's keeping me more or less sane....Sam x

This message was authored by: samlewis6

Re: Cannot watch Kerrang

As I have already stated, Sky may have THEIR priorities but as a paying customer I think mine are slightly more valid.  Who the hell are they to decide which music channel is more important than another?!  It is a matter or whether or not you have good taste...and the utter crap on Kerrang at the moment is enough to make one puke.....

This message was authored by: samlewis6

Re: Cannot watch Kerrang

Clearly new technical staff are required as the current ones are clearly HOPELESS.  I'm sure my little brother would have sorted it out faster than this...

This message was authored by: rscott

Re: Cannot watch Kerrang

Posted by a Superuser, not a Sky employee. Find out more

@samlewis6 wrote:

Clearly new technical staff are required as the current ones are clearly HOPELESS.  I'm sure my little brother would have sorted it out faster than this...


It's not the staff, it's the loss of data and possibly equipment. 

If they're needing replacement specialist systems, then it could well take weeks or months - there are massive delays in supply of many electronic components at present.

This message was authored by: Annaparker90

Re: Cannot watch Kerrang

Paying customer or not Kerrang is a free channel. The music channels also dont show many programs compared to the other channels affected. Yes it is getting annoying now but the more complaints I see on here makes me feel sorry for those that have the problem to fix. 

The way I see it now that Magic is back on its hopefully just a matter of time before we get Kerrang back too, but in the meantime enjoy your freedom while you can and if you really need music that much there is always other platforms. This is out of the control of Sky TV so why people feel the need to keep 'attacking' with comments is just silly.

This message was authored by: samlewis6

Re: Cannot watch Kerrang

RockerGaz - I couldn't agree with you more.  Sick & tired of all the drivel playing where Kerrang should be.  

This message was authored by: Annaparker90

Re: Cannot watch Kerrang

If you think that will help fix the effects of a fire then go ahead and send him. Hope to see the channel up and running tomorrow

This message was authored by: Mark39

Re: Cannot watch Kerrang

Posted by a Superuser, not a Sky employee. Find out more

@samlewis6 looks like you've missed the fact that Kerrang's continued absence has nothing to do with Sky and there's nothing Sky can do about it. Take it up with Red Bee.

This message was authored by: samlewis6

Re: Cannot watch Kerrang

"Silly"???   Not providing listed channels is extremely annoying regardless of the excuses.  And I don't know who you are but I DO know you are in no position to pass judgement on other viewers.

This message was authored by: samlewis6

Re: Cannot watch Kerrang

Fair enough, but I pay Sky, not Red whoever it is, so I expect them to either supply their listed channels or redund me accordingly.    All the crap where Kerrang should be is pretty much the last straw with all the other crap that's going on....

This message was authored by: samlewis6

Re: Cannot watch Kerrang

They had New York up & running again after  9/11 faster than these morons are sorting out Kerrang!!!

This message was authored by: rscott

Re: Cannot watch Kerrang

Posted by a Superuser, not a Sky employee. Find out more

@samlewis6 wrote:

Fair enough, but I pay Sky, not Red whoever it is, so I expect them to either supply their listed channels or redund me accordingly.    All the crap where Kerrang should be is pretty much the last straw with all the other crap that's going on....


You don't pay for Kerrang though - it's not part of the Sky package.

This message was authored by: samlewis6

Re: Cannot watch Kerrang

Given their inability to get the channels broadcasting again I think contacting Red Bee would be a waste of time.  And I'd probably have to use words of only one syllable as they're clearly not very bright....

This message was authored by: samlewis6

Re: Cannot watch Kerrang

Is that your lockdown hobby?  Patronising people?  I highly recommend you take up crochet or something instead...much safer in the long-run.

This message was authored by: Annaparker90

Re: Cannot watch Kerrang

If you're so convinced it's an easy fix @samlewis6 why don't you go there and fix it yourself? I'm sure we all look forward to watching the channel by the end of the day if it is such an easy fix. 

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