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This discussion topic is read only Discussion topic: Cannot connect to apps eg Netflix

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Message posted on ‎16 May 2022 06:07 PM

Cannot connect to apps eg Netflix

Netflix will not steam. I have been into settings to check my Internet connection, and it is fine, but I can't stream anything. This happens a few times a week. As my TV is in a different room to my router, it is connected via a Booster 4. 

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Message posted on ‎16 May 2022 06:09 PM

Re: Cannot connect to apps eg Netflix

  • Every other device that connects to the inter net via the Booster 4 is able to stream, just the Sky box that doesn't. 
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Message posted on ‎16 May 2022 06:14 PM

Re: Cannot connect to apps eg Netflix

Sorry, when they're connected to the main router they work, but to the Booster 4 they don't. 

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Message posted on ‎16 May 2022 06:18 PM

Re: Cannot connect to apps eg Netflix

I've now tried streaming via another extender I have, with no luck. By process of elimination, the problem is with the Sky Q box. 

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