Cancelling my contract

[Leanne+slough]

I went online and wanted to cancel my sky contract I was send an email to say it was £1.49 as my contract had finished now I've had an email to say I'll be charged if u can't take any payments 

[oldfella]

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@Leanne+slough wrote:

I went online and wanted to cancel my sky contract I was send an email to say it was £1.49 as my contract had finished now I've had an email to say I'll be charged if u can't take any payments 

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Hi @Leanne+slough 

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

[Mark39]

@Leanne+slough have you actually spoken to Sky to cancel and have you received an email from Sky confirming your cancellation?