This discussion topic is read only Discussion topic: Cancelling Sky

This message was authored by: GD1 · ‎12 Oct 2021

@lewey13 I beleive you need to cancel with Sky Ireland, then setup a new account with Sky UK when you get sorted.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: SKY1992bf · ‎12 Oct 2021

@lewey13 You would have to cancel and return with Sky Ireland and then resubscribe with Sky uk and new equipment will be issued

but note if your currently in contract with Sky Ireland your likely need to pay early termination charges as the two companies are separate

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
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This message was authored by: Daniel0210 · ‎12 Oct 2021

@lewey13 I'm pretty sure you have to cancel and rejoin but someone will no doubt correct me if I'm wrong.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

This message was authored by: lewey13 · ‎12 Oct 2021

Thanks everyone I will cancel once I've exchanged on the house sale.

This message was authored by: SKY1992bf · ‎12 Oct 2021

@lewey13 Don't forget you have to give 31 days notice and billing continues right up to termination date

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: lewey13 · ‎12 Oct 2021

Thanks for that info.

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