0

This discussion topic is read only Discussion topic: Cancelled everything

Reply
This message was authored by: Hazleton

Cancelled everything

But still see future bills charging me for Sports package. 

Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

All Replies

This message was authored by: GD1

Re: Cancelled everything

Posted by a Superuser, not a Sky employee. Find out more

@Hazleton  When did you cancel, bare in mind you have to give 31 days notice and future  bills may not yet be updated.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Avatar for Hazleton
Level 0 icon
Topic Author
This message was authored by: Hazleton

Re: Cancelled everything

Comes to an end on the 17th June.  Everything seems to have been updated apart from Sports which is continuing to appear on the future bills until September. 

This message was authored by: GD1

Re: Cancelled everything

Posted by a Superuser, not a Sky employee. Find out more

@Hazleton   Sky sports will likely not show after the 17 June once the system fully cancels everything.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: TechmanagerMal

Re: Cancelled everything


@Hazleton wrote:

But still see future bills charging me for Sports package. 


Passing on the tips I have learned in over 25 years as a more than satisfied Sky customer.



This message was authored by: Mark39

Re: Cancelled everything

Posted by a Superuser, not a Sky employee. Find out more

@GD1 wrote:

@Hazleton   Sky sports will likely not show after the 17 June once the system fully cancels everything.


Yes. Billing continues as normal until your services finally end, so you would expect to see future billing until then @Hazleton 

Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply