Can’t log into sky mobile

[Abbo]

Same issue. App no longer links to mobile account and cant roll data anymore. 

[caesarome]

@Abbo 

I have escalated your post to Sky who will be in touch with you regarding this via a blue chat bubble which will appear at the bottom of this page.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the blue bubble does appear you have 48 hours to respond or it will be automatically closed.

[Lisa-P1987]

Thank you for escalating this. We have now sent an invite to chat 🙂 

[Tom-W19]

Hi Abbo

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

[Meg1105]

I have this issue, i recently purchased sky glass, it wouldnt allow me to do it on my origianl sky account so had to create a new one and got told that the two accoun ts would be linked (mobile&Glass) This has not happened and now i cant access any of my sky mobile details etc.

[Mike-Delta]

useing "www.sky.co./mobile-bill/last" to sign in I keep getting "to many redirects ect ect" ive tried several YOU TUBE fixes but still cant sign in  help or do I change providers?

[caesarome]

@Mike-Delta 

Try this link:

https://www.sky.com/mobile-bill

If you still get the to many redirects message then try clearing your cookies and cache, close down the browser and try again.

[Mike-Delta]

still cant get in, tried your web address no luck there tried loads of You Tube fixes ie clearing cookies and web data but still the same..........to many redirects?>?????

[caesarome]

One more link to try:

https://www.sky.com/manage/bill/

If that doesn't work then another way to view your mobile bill is to install the MySky app on your mobile.

[Mike-Delta]

tried your last but it only sends me to My sky tv and broar

dband account.I want to get into my MOBILE PHONE ACCOUNT TO CHECK MY ROLL OVER STATUS and now loosing the will to live

[Aidan1313]

I'm having the exact same problem so can roll over my data etc. Anyone have a fix to this?

[caesarome]

@Aidan1313 

To get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you sometime tomorrow regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[SKY1992bf]

@caesarome  FYI - there was no marker so I've re escalated 

[Greenfingers001]

Thank you for escalating this. We have sent an invite to chat 🙂 

[Jeano123]

Same issue here. Says account linked but can't get on.