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This discussion topic is read only Discussion topic: Can’t get to change channel by pressing the voice button

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This message was authored by: Wedding+day

Message posted on ‎27 Dec 2021 06:34 PM

Can’t get to change channel by pressing the voice button

Sky Q won't bring program change by the voice application

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This message was authored by: GD1

Message posted on ‎27 Dec 2021 07:23 PM

Re: Can’t get to change channel by pressing the voice button

Posted by a Superuser, not a Sky employee. Find out more

@Wedding+day  Couple of things to try, 1st make sure the remote is paired to the q box, if it is have you tried a reboot of your Q box, unplug for 30 seconds then plug back in?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎27 Dec 2021 07:25 PM

Re: Can’t get to change channel by pressing the voice button

Posted by a Superuser, not a Sky employee. Find out more

hi @Wedding+day is it all channels or just 1 or 2 specific channels you having problems with ?

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