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This discussion topic is read only Discussion topic: ‘Call to upgrade’

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Avatar for AmyElise123
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This message was authored by: AmyElise123

Message posted on ‎14 Oct 2021 11:01 PM

‘Call to upgrade’

Hi all. 

I keep getting a call to update message at the top of my screen when trying to download from the on demand section, I had no problems this morning when using this and now come home from work and it's not working. Any advise would be greatful! 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎15 Oct 2021 05:50 AM

Re: ‘Call to upgrade’

Posted by a Superuser, not a Sky employee. Find out more

@AmyElise123 

I have escalated your post to Sky who will be in touch with you regarding this via a blue bubble which will appear at the bottom of this page.


This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the blue bubble does appear you have 48 hours to respond or it will be automatically closed.

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