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12 May 2022 02:01 PM
Tried all the steps and put new batteries in remote and it does not work.
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12 May 2022 02:32 PM
Posted by a Superuser, not a Sky employee. Find out more@Lucy+lughUse this link, when you get to the end click more help needed then contact us and there is an option to order a new one free, remember to tick the tried everything box.
https://www.sky.com/help/diagnostics/sky-q-remotes/what-would-you-like-help-with
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