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This discussion topic is read only Discussion topic: Broadband speed checker

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This message was authored by: lw315

Message posted on ‎04 Sep 2021 05:23 PM

Broadband speed checker

We have super fast broadband supposed to be 59mbs

when I check my speed on the sky speed checker it comes up with 24mbs just above the minimum figure of 23mbs to qualify for refund.  

when i use broadbandspeedchecker.co.uk the speeds come up around 18mbs

This is affecting the Sky Q box which won't connect to WiFi 

When I ring sky I am told I have too many devices running yet when I switch them off it makes no difference 

anyone any similar problems?

 

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This message was authored by: cookiemonsteruk

Message posted on ‎04 Sep 2021 05:24 PM

Re: Broadband speed checker

Posted by a Superuser, not a Sky employee. Find out more

@lw315 

 

Can you post your router stats

 

https://community.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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