0

Discussion topic: Broadband Problems 19/9

Reply
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply
This message was authored by C055i3 This message was authored by: C055i3

Re: Broadband down again

M43 - no internet and no TV as I have Sky Glass 😡😡😡.  The TV has been dodgy all week with buffering and pixelation and freezing all the time.  Not good enough for the price of this system! 

This message was authored by AndrewAL1 This message was authored by: AndrewAL1

Re: Broadband down again

Also down here in AL1

This message was authored by sandoc This message was authored by: sandoc

Re: No internet in CR3

This message was authored by scoobycarl This message was authored by: scoobycarl

Re: Broadband down again

[content removed] Elon can make reusable rockets. Sky can't even give me proper broadband

 

Moderator note: language removed

This message was authored by djmoore This message was authored by: djmoore

Re: Broadband down again

It looks like Sky's DNS service is down, and helpfully they force the router to use their service. 

 

If you manually change the DNS settings on each device to Googles service though (Primary 8.8.8.8 / Secondary 8.8.4.4) it should get you up and running again.

This message was authored by cpfc2003 This message was authored by: cpfc2003

Re: Broadband disconnected??

Mine also down BN15 Weat Sussex 

Restarted router and nothing 

Seems from forum here looks like a national outage 

Great as TV from sky also runs on the Internet, so got nothing 

This message was authored by shades848 This message was authored by: shades848

Re: Broadband down again

Broadband down sk8 since about 10.15pm It’s all green on the fiber to premises box
This message was authored by Priyanka137 This message was authored by: Priyanka137

Re: Broadband disconnected??

Same in IG11, but they guy staying above my flat and using sky broadband has connection. Strange!

This message was authored by Pijc This message was authored by: Pijc

Re: Broadband down again

Why aren't SKY responding explaining what the issue is? 
Are they hoping we all go to

Bed and forget. 
Come on sky, where's your customer service ?

This message was authored by beata1984 This message was authored by: beata1984

Re: Broadband down again

Just when i was planning to put my night tv on !!!!! I hate sky tv glass !!!!! I cant watch anything as my tv  haha work with broadband haha lovely !!! 

This message was authored by sandoc This message was authored by: sandoc

Re: Broadband disconnected??

Ive changed my dns servers to 8.8.8.8 and browsing has started working again, so it looks like skys dns is down AGAIN.

This message was authored by Joe1002 This message was authored by: Joe1002

Re: Broadband outage EH10

Looks like it might be U.K. wide. I'm in Essex and have the same problem, I can see other reports from around the U.K. with the same issue.

This message was authored by nigelhicloud This message was authored by: nigelhicloud

Re: No internet in CR3

NE1 area down as well 

This message was authored by BetHerb This message was authored by: BetHerb

Re: Voice light staying orange

Mine is exactly the same!!! Has been since about 10.26pm I am in the south west..... went to a slow connection all of a sudden & then voice light orange. I have tried to reset and unplug power plug but no luck. 

This message was authored by Jamesanya This message was authored by: Jamesanya

Re: Is internet is down?

Just gone down at 10.30

in Huddersfield 

Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion