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This discussion topic is read only Discussion topic: Blue screen when recording

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How do I book a sky engineer through the help forum

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@C+Wallis wrote:
How do I book a sky engineer through the help forum

You cannot I'm afraid, you need to call Sky.

Passing on the tips I have learned in over 25 years as a more than satisfied Sky customer.

@Lilyan wrote:

happens when Windows encounters a critical error that stops the operating system from running. These critical errors can be the result of faulty hardware,

Hi @Lilyan Your statement has no relevance to the OP question, or anything SKYQ related!

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@C+Wallis wrote:
How do I book a sky engineer through the help forum

As I said above but before you call, if you search Blue screen Sky Q you get the following - "Most blue-screen issues seem to be resolved by disconnecting Scart & HDMI leads and a reboot (power off 10 seconds) then re-connecting. Wait 5 mins then (apparently) pressing Tv then Sky on the remote helps (after the above)."
Worth a try?

Passing on the tips I have learned in over 25 years as a more than satisfied Sky customer.

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