0

This discussion topic is read only Discussion topic: Blank blue screen after installing the puck

Reply
Avatar for SJR1802
Level 1 icon
What's this?
This message was authored by: SJR1802

Message posted on ‎08 Apr 2022 10:04 PM

Blank blue screen after installing the puck

Having problems with the puck. We have just installed glass which is fine but the puck to my tv upstairs won't allow us to 'watch' anything.  It's constantly loading.  We can view the menu etc and choose but just get a blank blue screen... help! 

Report post
Post 1 of 3
701 Views
0 Likes
Reply
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

All Replies

Avatar for Greenfingers001
Retired Staff Member icon
What's this?
This message was authored by: Greenfingers001

Message posted on ‎09 Apr 2022 10:03 AM

Re: Blank blue screen after installing the puck

Hi there, I will escalate this to our community chat for you. Please look out for an email or chat bubble. We look forward to speaking to you 🙂 

Report post
Post 2 of 3
687 Views
0 Likes
Reply
Avatar for Lisa-P1987
Retired Staff Member icon
What's this?
This message was authored by: Lisa-P1987

Message posted on ‎11 Apr 2022 11:35 AM

Re: Blank blue screen after installing the puck

Update – We are still looking to help you SJR1802. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂

Thanks

Lisa - Sky Tech Team Expert
Report post
Post 3 of 3
664 Views
0 Likes
Reply
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply