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This discussion topic is read only Discussion topic: Blank blue screen after installing the puck

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This message was authored by: SJR1802

Message posted on ‎08 Apr 2022 10:04 PM

Blank blue screen after installing the puck

Having problems with the puck. We have just installed glass which is fine but the puck to my tv upstairs won't allow us to 'watch' anything.  It's constantly loading.  We can view the menu etc and choose but just get a blank blue screen... help! 

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Message posted on ‎09 Apr 2022 10:03 AM

Re: Blank blue screen after installing the puck

Hi there, I will escalate this to our community chat for you. Please look out for an email or chat bubble. We look forward to speaking to you 🙂 

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Message posted on ‎11 Apr 2022 11:35 AM

Re: Blank blue screen after installing the puck

Update – We are still looking to help you SJR1802. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂

Thanks

Lisa - Sky Tech Team Expert
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