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This discussion topic is read only Discussion topic: Billing

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Avatar for Freyalr
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This message was authored by: Freyalr

Message posted on ‎23 Oct 2021 02:25 PM

Billing

I have been overcharged £50 so I haven't paid the bill because I want to know why however I can not get through to sky at all . 

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎23 Oct 2021 02:28 PM

Re: Billing

Posted by a Superuser, not a Sky employee. Find out more

@Freyalr Are your services restricted yet?


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This message was authored by: Mark39

Message posted on ‎23 Oct 2021 02:29 PM

Re: Billing

Posted by a Superuser, not a Sky employee. Find out more

Unwise. If you don't pay your bill, Sky will restrict your services and you'll find it difficult to speak to them unless you pay the outstanding amount first. Then you'll be able to check the amount with them. If they made a mistake they'll reimburse you.

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This message was authored by: SKY1992bf

Message posted on ‎23 Oct 2021 03:49 PM

Re: Billing

Posted by a Superuser, not a Sky employee. Find out more

@Freyalr  I concur with @Mark39 you would be well advised not to withhold payment as this will cause you more problems than answer's 

 

if it turns out there is an error Sky will refund you 


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This message was authored by: caesarome

Message posted on ‎23 Oct 2021 04:14 PM

Re: Billing

Posted by a Superuser, not a Sky employee. Find out more
@Freyalr wrote:

I have been overcharged £50 

What makes you say this ?

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