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This discussion topic is read only Discussion topic: Bill payed twice

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This message was authored by: Clare+meagher

Bill payed twice

I payed my bill and it has been taken from my account again what do I do 

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This message was authored by: caesarome

Re: Bill payed twice

Posted by a Superuser, not a Sky employee. Find out more

As you have a direct debit set up you should never need to make a payment as you have done. What will happen now is a credit will appear on your account for the amount you have overpaid and this will be used to pay your next bill so on that bill no money will be taken from your account. If you want the overpayment returned you will need to contact Sky, the repayment will take 3-5 business days.

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