This discussion topic is read only Discussion topic: Bill charge

This message was authored by: Cbay77 · ‎08 Nov 2022

Hi, I changed my package recently and didn't have equipment to return and have been charged £50 despite being told I wouldn't be

This message was authored by: Mark39 · ‎08 Nov 2022

Odd that Sky wouldn't charge you.

I'd suggest giving Sky a call and asking them to listen to the recording of the conversation in which theu said you wouldn't be charged.

This message was authored by: SKY1992bf · ‎08 Nov 2022

@Cbay77 This can happen if you initially initiated a cancellation but then received an offer to stay and accepted

so did you initially cancel?

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This discussion topic is read only Discussion topic: Bill charge

Bill charge

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