Bill & Payments Page on Sky App is Restricted

[jay2003]

Hi,

On my Sky app, when I click on "Bills & Payments", it says that the page is restricted. It's my own account within my control since I pay for my own phone bill. How do I change this so it can be unrestricted?

Many thanks.

[caesarome]

To get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you sometime tomorrow regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Mr+Flibbles+86]

Thank you for escalating this. We have sent an invite to chat

[Mr+Flibbles+86]

Update - this has been answered on a private chat