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Discussion topic: Being harassed by sky sales
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Message posted on 21 Aug 2021 11:28 AM
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Being harassed by sky sales
at least once a month I'm getting phone calls off sky asking me to come back, the first one offers me my old package for £37, two quid more expensive than I was paying before I cancelled
I've told them I cancelled because I don't feel it's value for money and the terrible way they handled the sound glitches
they've been calling me back ever since offering the same price, I've told them now on four occasions I won't be coming back
they keep phoning, not even lowering the price, is there a number I can phine to get them to stop phoning me?
asked all the representatives to take me off the list and everyone of them agreed and said it would be done
It hasnt, there is no way I'd go back to Sky, I just want these annoying people to stop calling, they're so incompetent they don't even try lowering the price
was hoping that someone might know a number I can call to get them to stop
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Message posted on 21 Aug 2021 11:33 AM
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Re: Being harassed by sky sales
@JoeSatch007 You could try raising a complaint https://www.sky.com/help/articles/how-to-make-a-complaint#make-a-complaint-contact-us and ask them to remove you from all marketing calls. Under GDPR you also have the right to be forgotten. Sky should abide by this if you request it.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 21 Aug 2021 01:34 PM
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Re: Being harassed by sky sales
@GD1 wrote:Under GDPR you also have the right to be forgotten. Sky should abide by this if you request it.
The right to be forgotten is not absolute - they may have a legitimate purpose to retain (ex)customer details. However, you can ensure consent is revoked for any marketing.
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