Discussion topic: Another Switching Credit Query.

This message was authored by: Ade1964 · ‎16 Feb 2022

Hiya!

So, I finally switched to Sky Broadband (and Talk). Unfortunately, I had some charging issues I with my previous provider. I spoke with a Sky representative & he mentioned that I could apply for Switching Credit. This I did & happily my request was accepted. My question:

How is the credit applied to my account & where can I find it from the Home page?

Many thanks in advance.

This message was authored by: SKY1992bf · ‎16 Feb 2022

@Ade1964 It'll be applied to a current or future bill, so check the billing section of your account online

sign in on this link

https://www.sky.com/myaccount/bill

which will show your current bill, if it doesn't show on current bill click on the future bill tab on same link

credit will show within 14 days of request being accepted

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

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This message was authored by: SKY1992bf · ‎16 Feb 2022

@Ade1964 It'll be applied to a current or future bill, so check the billing section of your account online

sign in on this link

https://www.sky.com/myaccount/bill

which will show your current bill, if it doesn't show on current bill click on the future bill tab on same link

credit will show within 14 days of request being accepted

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

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Discussion topic: Another Switching Credit Query.

Another Switching Credit Query.

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