Discussion topic: All sky Q products keep dropping off network and then have to reset or it to only work for 5 mins ag

This message was authored by: Vcc · ‎15 Dec 2021

We have by internet and good download and upload speeds. All other devices work fine and sky q has been fine for months but now over the last two days it's just keeps dropping off the network, sometimes for a minute or other times it I until I reset all.

have tried turning everything off and resetting router this allowed it to run for about 5 minutes.

all are smart TVs and all I can watch Netflix direct through so it's not an internet issue. Has there been an update that's broken it? How can I fix it?

This message was authored by: Lisa-P1987 · ‎16 Dec 2021

Hi there, I will escalate this to our community chat for you. Please look out for an email or blue chat bubble. We look forward to speaking to you.

Thanks

Lisa - Sky Tech Team Expert

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Discussion topic: All sky Q products keep dropping off network and then have to reset or it to only work for 5 mins ag

All sky Q products keep dropping off network and then have to reset or it to only work for 5 mins ag

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