Adding HD to my Sky Q Sky Contract

[Giraffe74]

Hello

I have Sky Signature with a Sky Q Box. I fancy trying HD to improve picture quality where only SD currently applies. There is a current offer to add HD with first month free which sounds good for a trial of this service. My question however is if I add HD even just for the free trial will that start a new contract period, does anyone know?

[fizzdisco]

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@Giraffe74 wrote:

Hello

I have Sky Signature with a Sky Q Box. I fancy trying HD to improve picture quality where only SD currently applies. There is a current offer to add HD with first month free which sounds good for a trial of this service. My question however is if I add HD even just for the free trial will that start a new contract period, does anyone know?

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It should say in the T's & C's of the free trial. If not then it would be best to speak to Sky directly and get it confirmed by someone before committing. 

[Giraffe74]

Yes in T&Cs it says a new 18 month contract is required so that's it for me I will keep things as they are for now.

Thanks

[fizzdisco]

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@Giraffe74 wrote:

Yes in T&Cs it says a new 18 month contract is required so that's it for me I will keep things as they are for now.

Thanks

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Yep, that's usually the case. Stealth contract extensions are very common with Sky. 

[oldfella]

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@fizzdisco wrote:

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@Giraffe74 wrote:

Yes in T&Cs it says a new 18 month contract is required so that's it for me I will keep things as they are for now.

Thanks

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Yep, that's usually the case. Stealth contract extensions are very common with Sky. 

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Afraid that's the same with any of the current suppliers.    Any change in package necessitates a new contract.

[Giraffe74]

Well this policy means to me Sky are not a particularly customer friendly service. In this case of interest in adding such as HD existing customers should be able to try foc before buying. 

Well I feel better already having got that off my chest.

Thanks for all your interest

[oldfella · Accepted solution]

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@Giraffe74 wrote:

Well this policy means to me Sky are not a particularly customer friendly service. In this case of interest in adding such as HD existing customers should be able to try foc before buying. 

Well I feel better already having got that off my chest.

Thanks for all your interest

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Hi @Giraffe74 

If you are interested in Adding HD to Q why don't you speak to Sky and see what they do to your total package to recontract.   You never know you may get a better deal all round.

You are under no commitment and can see what they can offer.