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23 Aug 2022 10:17 AM
Posted by a Superuser, not a Sky employee. Find out moreIs it at the bottom of this page for you as per the image in the link in the post above ?
23 Aug 2022 10:46 AM
No bubble at the bottom of my current page, and no image that you refer to!
23 Aug 2022 10:51 AM
Posted by a Superuser, not a Sky employee. Find out moreCan you not see this post from a member of the chat team which is just further back up the page:
@dmy24 wrote:Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
This is the link that shows you an illustration of where to find it.
23 Aug 2022 10:57 AM
Yes the link in your quote works and shows an orange/purple/blue speech bubble.
Is this only tovbe found in the community pages?
23 Aug 2022 11:00 AM - last edited: 23 Aug 2022 11:03 AM
Posted by a Superuser, not a Sky employee. Find out more
@Zaentzpantz wrote:Yes the link in your quote works and shows an orange/purple/blue speech bubble.
Is this only tovbe found in the community pages?
@Zaentzpantz yes you need to be logged into your forum account to see it
23 Aug 2022 11:05 AM
Posted by a Superuser, not a Sky employee. Find out moreI have alerted the messaging team again for you @Zaentzpantz .
24 Aug 2022 12:38 PM
Posted by a Sky employeeThank you for escalating this. We have sent Zaentzpantz an invite to chat 🙂
26 Aug 2022 01:07 PM
Posted by a Sky employeeUpdate – We are still looking to help you Hermancarp. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
26 Aug 2022 03:31 PM
Who is Hermancarp?
A lady from Sky just phoned my wife on her phone and we couldn't understand what it was about. We asked "who are you calling?" and she refused to say.
We couldn't understand much of her sentences so it was difficult. She then phoned my number and went off to speak to technical support (I think) then came back with something about 45 minutes and we rang off.
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