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This message was authored by: Dingleannie

A question about Sky Hub Return.

Hi.  My new broadband hub has just arrived. (Hurrah). My activation date is next week.  I have to return my old hub. Luckily I can use the box my new hub came in. It has two return labels in it. One for collection point and one for Royal Mail. 

My question is :-

Should I write a note to put in the package or is my information on the label.

 

Thank you.


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This message was authored by: caesarome Answer

Re: A question about Sky Hub Return.

Posted by a Superuser, not a Sky employee. Find out more

@Dingleannie wrote:

Should I write a note to put in the package or is my information on the label.

 

Thank you.


The information that it this is from you should be contained within a barcode printed on the return label so it just gets scanned in when it arrives as it's destination.

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This message was authored by: caesarome Answer

Re: A question about Sky Hub Return.

Posted by a Superuser, not a Sky employee. Find out more

@Dingleannie wrote:

Should I write a note to put in the package or is my information on the label.

 

Thank you.


The information that it this is from you should be contained within a barcode printed on the return label so it just gets scanned in when it arrives as it's destination.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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This message was authored by: Dingleannie

Re: A question about Sky Hub Return.

@caesarome Thank you.

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