termination contract

[JorneVDV]

I need to move out due to urgent matters, and need to cancel my sky contract

[PandJ2020]

If you are subject to a minimum term you may not be able to cancel (or will have to pay early termination charges).

You need to call Sky as we're other customers here.

[Daniel0210 · Accepted solution]

@JorneVDV 

TV or Broadband /Talk?

To cancel your TV subscription fully, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.

If you successfully cancel you should receive an acknowledgment email from Sky.

If you are cancelling Sky Q, return packaging will be sent out near the end of your notice period. It’s important that you obtain proof of posting and keep it safe and indefinitely.

🔹

If you are cancelling Broadband/Talk altogether you need to contact Sky and give the required notice of 14 days. Remember that if you are still in a discounted 18/24 months deal Sky could impose cancellation charges.

Return packaging for any equipment Sky expect back will be sent out to you near the end of any notice period. Remember to keep any proof of posting indefinitely.

[Tasha1510]

I need to cancel my sky subscription I do not use it.

[MightyQuinn]

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@Tasha1510 wrote:

I need to cancel my sky subscription I do not use it.

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Hi @Tasha1510   Please see the answer above your post.