sneaky price rise

[Mogwai31]

So i recently renewed my subscription on the 3/3/22 for 18months and was told on each occasion i asked if the new price included the price increase due at the begininng of April the answer was YES. Ok great, i now have an email informing that i will have an increase in price begininng in May with it appearing on my June bill. So either 1 of 2 things is happeninng

1. There is another price increase incoming on top of the original price increase for April which i would have thought is appliciable to everyone

or

2. The new price i was given didn't include the April price rise and it was deferred to May/June to ensure they got the extra price increase.

Either way this has me extremely annoyed at the underhand tactics so much i am considering cancelling and going elsewhere as i am still within my 31 day cooling off period.

i would be curious to know if anyone else has expericened this kind of tatic.

[TechmanagerMal]

• This is how it works - These changes are for standard pricing only. This means:
  Any offers you currently have won’t be affected by the price change.
  If you have an offer that promises you’ll pay a fixed price for its duration,
  you’ll continue to pay this price until the offer expires.
  If you have an offer that entitles you to a percentage discount,
  you’ll receive the same percentage discount of the new price until the offer expires.
• However if you consider you have been misinformed in any way call Sky and ask for the telephone conversation to be reviewed and any discrepancy shown should be honored.

[GD1]

@Mogwai31  Discounted deals reflect the price at the time you took the discount, your T & C's that you agreed to when taking the service allow for the annual price rise to be added.