sky box

[Elaine85]

have you got my sky box back

[caesarome]

@Elaine85 

We are customers here so you should be able to check this yourself if you still have the proof of posting receipt as it might have the tracking info allow you to check this online.

[Daniel0210]

@Elaine85 
We are mainly customers on here trying to help other customers and you aren’t directly contacting Sky Customer Services.

Sky will contact you if they claim it hasn't arrived at the Unipart warehouse. Hopefully you've kept your proof of posting.

[oldfella]

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@Elaine85 wrote:

have you got my ske box back

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Hi @Elaine85 

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

Regarding return of Q equipment you are unlikely to receive any response from Sky.

Main thing if you have made returns is that you keep proof of return indefinitely.