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Discussion topic: returns

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This message was authored by eric+222 This message was authored by: eric+222

returns

i have tried till im blue in the face to find the address for sky returning  equiptment, nobody seems to know i know itsa in coventry but there is 3 sky warehouses in diff post codes

anyone help me?


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This message was authored by nigea99 This message was authored by: nigea99 Answer

Re: returns

Posted by a Superuser, not a Sky employee. Find out more

@eric+222 wrote:

i have tried till im blue in the face to find the address for sky returning  equiptment, nobody seems to know i know itsa in coventry but there is 3 sky warehouses in diff post codes

anyone help me?


HI @eric+222 

 

This link gives details of returning via Royal Mail that will generate a returns label for you

https://www.sky.com/help/articles/return-tv-broadband

 

View this Answer within the discussion

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This message was authored by nigea99 This message was authored by: nigea99 Answer

Re: returns

Posted by a Superuser, not a Sky employee. Find out more

@eric+222 wrote:

i have tried till im blue in the face to find the address for sky returning  equiptment, nobody seems to know i know itsa in coventry but there is 3 sky warehouses in diff post codes

anyone help me?


HI @eric+222 

 

This link gives details of returning via Royal Mail that will generate a returns label for you

https://www.sky.com/help/articles/return-tv-broadband

 

This message was authored by lettice This message was authored by: lettice

Re: returns

Posted by a Superuser, not a Sky employee. Find out more

Follow the return link as mentioned above.


Also make sure you keep safe and make a copy of your proof of posting.

- - - - - - - -
Sky Community Superuser
Sky Stream (2 pucks), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
This message was authored by nigea99 This message was authored by: nigea99

Re: returns

Posted by a Superuser, not a Sky employee. Find out more

@lettice wrote:

Follow the return link as mentioned above.


Also make sure you keep safe and make a copy of your proof of posting.


oops - forgot to mention that bit & do keep for quite a while @eric+222 

 

The returns process can be  rather slow in updating the systems to register successful returns leading to many customers being charged for equipment alreday returned

eric+222
Topic Author
This message was authored by eric+222 This message was authored by: eric+222

Re: returns

found the address to send your sky returns its actually on the parcel sent to you with your sky stuff

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