I left Sky last September, returned the equipment and had confirmation they had received it.
I have been hounded since with email and messages saying I owe money, I spoke to an agent on online chat and I have screenshots of the chat and they stated that they would sort it out and I replied with, So I dont owe any money and they said No.
I have today paid the payment. just in the hope to be able to speak to somone, but the sky assistant isnt putting me through and when ring up I can only speak to somone if I set up a new direct debit. I havent even got sky anymore.
They also wont let me speak to anyone on online chat.
I have no idea what to do next?
