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Discussion topic: plain answer on community

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This message was authored by: Grant34

plain answer on community

I would like to stop my Multi room on my sky account ,however the evasivness of the straight answer brigade is doing my head in .  

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This message was authored by: Daniel0210

Re: plain answer on community

Posted by a Superuser, not a Sky employee. Find out more

@Grant34 
To remove part of your TV package you need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another part of a discount. You may be able to remove it from your MySky account at
https://www.sky.com/mysky/tv/tv-packs 
otherwise you can either call Sky or maybe try the messaging service
https://www.sky.com/help/articles/cancel-sky-tv 


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This message was authored by: PandJ2020

Re: plain answer on community

Posted by a Superuser, not a Sky employee. Find out more

@Grant34 wrote:

the evasivness of the straight answer brigade 


?

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: caesarome

Re: plain answer on community

Posted by a Superuser, not a Sky employee. Find out more

Not sure what you mean by that as to cancel multiscreen you need to give Sky a call to give them 31 days notice to do this.

 

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home


Try saying nothing when spoken to by the bot.

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