0

Discussion topic: no access to billing using wifi on mobile phone

Reply
Avatar for Fraggs
Level 2 icon
What's this?
This message was authored by: Fraggs

Message posted on ‎22 Sep 2025 10:16 AM

no access to billing using wifi on mobile phone

I am unable to access billing online or through the app while using wifi, if I use mobile internet I can access the billing no problem at all.

I get this error message 

Access Denied
You don't have permission to access "https://www.sky.com/bill?" on this server.
Reference #18.3eed655f.1758532421.379391d7

https://errors.edgesuite.net/18.3eed655f.1758532421.379391d7

Can someone at sky please look into the problem and rectify it ?

Regards

S.keighley (Fraggs)

Report post
Post 1 of 2
173 Views
0 Likes
Reply
Reply

All Replies

Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎22 Sep 2025 10:18 AM

Re: no access to billing using wifi on mobile phone

Posted by a Superuser, not a Sky employee. Find out more

@Fraggs 

There appears to be a fault with this as you are not the only customer to report this. Sky have been made aware of this,

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 2
167 Views
Reply
Reply