late payment

[lindsaylohan]

if my direct debit fails how long to i get before the try again

[GD1 · Accepted solution]

@lindsaylohan  If the 1st direct debit payment fails Sky normally try again 10 days later, whatever you do don't make a manual payment unless you are asked to by Sky.

[lindsaylohan]

thanks if i pay it myself before is that allowed

[GD1]

@lindsaylohan  Do not make any manual paymenrts, it would not stop the direct debit being collected.

[lindsaylohan]

thanks for your advice