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Discussion topic: late payment

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This message was authored by lindsaylohan This message was authored by: lindsaylohan

late payment

if my direct debit fails how long to i get before the try again

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This message was authored by GD1 This message was authored by: GD1 Answer

Re: late payment

Posted by a Superuser, not a Sky employee. Find out more

@lindsaylohan  If the 1st direct debit payment fails Sky normally try again 10 days later, whatever you do don't make a manual payment unless you are asked to by Sky.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Urgent Notice for Sky+ users: as of 29th October 2024 you will no longer be able to pair your viewing card to a Sky+/Sky+HD box that the card is not already paired to, so if your Sky box breaks you cannot replace it and you'll need to move to either Sky Q, Sky Glass or Sky Stream to access Sky content

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This message was authored by GD1 This message was authored by: GD1 Answer

Re: late payment

Posted by a Superuser, not a Sky employee. Find out more

@lindsaylohan  If the 1st direct debit payment fails Sky normally try again 10 days later, whatever you do don't make a manual payment unless you are asked to by Sky.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Urgent Notice for Sky+ users: as of 29th October 2024 you will no longer be able to pair your viewing card to a Sky+/Sky+HD box that the card is not already paired to, so if your Sky box breaks you cannot replace it and you'll need to move to either Sky Q, Sky Glass or Sky Stream to access Sky content
lindsaylohan
Topic Author
This message was authored by lindsaylohan This message was authored by: lindsaylohan

Re: late payment

thanks if i pay it myself before is that allowed
This message was authored by GD1 This message was authored by: GD1

Re: late payment

Posted by a Superuser, not a Sky employee. Find out more

@lindsaylohan  Do not make any manual paymenrts, it would not stop the direct debit being collected.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Urgent Notice for Sky+ users: as of 29th October 2024 you will no longer be able to pair your viewing card to a Sky+/Sky+HD box that the card is not already paired to, so if your Sky box breaks you cannot replace it and you'll need to move to either Sky Q, Sky Glass or Sky Stream to access Sky content
lindsaylohan
Topic Author
This message was authored by lindsaylohan This message was authored by: lindsaylohan

Re: late payment

thanks for your advice
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