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Discussion topic: increase

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This message was authored by: MCFC

increase

my monthly payment has gone up £26 from £23 this is just for broadband only IV noticed that am not getting the broadband speed am paying for any suggestions how to get this amount lower seems rather a lot to pay for just broadband thanks
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This message was authored by: caesarome

Re: increase

Posted by a Superuser, not a Sky employee. Find out more

@MCFC 

This will have happend either due to April's price rise or because a discount you had has now come to end. For the price increase you would have been sent an email or letter about it.

 

For the Broadband speed issues feel free to start another new thread here in the Broadband forum:

https://helpforum.sky.com/t5/Broadband/bd-p/sky_broadband

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This message was authored by: Mark39

Re: increase

Posted by a Superuser, not a Sky employee. Find out more

@MCFC wrote:
my monthly payment has gone up £26 from £23 this is just for broadband only IV noticed that am not getting the broadband speed am paying for any suggestions how to get this amount lower seems rather a lot to pay for just broadband thanks

@MCFC note that you're paying for the broadband speed to your broadband Hub, not the speed you're getting over wifi which will be less, and possibly significantly less. The Sky app will show you the speed you're getting to your Hub.

This message was authored by: DaveDrizen

Re: increase


@MCFC wrote:
my monthly payment has gone up £26 from £23 this is just for broadband only IV noticed that am not getting the broadband speed am paying for any suggestions how to get this amount lower seems rather a lot to pay for just broadband thanks

You think that £23 isdear, I get  my broadband from BT and the package I am on is  £81 a month 

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