Discussion topic: failed engineers visits
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Message posted on 27 Nov 2024 07:17 PM
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failed engineers visits
We book in a sky dish relocation due to building work, paid the fee.
first enginner visit, dish not moved just slightly alterd
second visit to do the actual first visit work, gave contact numbers and they didnt use them, so had a no show
third visit same as the second and again never contacted the correct contact number.
2 months without the service and cant get the 4th visit for another month?
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Message posted on 27 Nov 2024 07:21 PM
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Re: failed engineers visits
@stevegibb5 wrote:
first enginner visit, dish not moved just slightly alterd
Did you not question them before they left ?
@stevegibb5 wrote:
third visit same as the second and again never contacted the correct contact number.
2 months without the service and cant get the 4th visit for another month?
All you can do is to register a complaint:
https://www.sky.com/help/articles/how-to-make-a-complaint
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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