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Discussion topic: failed engineers visits

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This message was authored by stevegibb5 This message was authored by: stevegibb5

failed engineers visits

We book in a sky dish relocation due to building work, paid the fee.

 

first enginner visit, dish not moved just slightly alterd

 

second visit to do the actual first visit work, gave contact numbers and they didnt use them, so had a no show

 

third visit same as the second and again never contacted the correct contact number.

 

2 months without the service and cant get the 4th visit for another month?

 

 

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This message was authored by caesarome This message was authored by: caesarome

Re: failed engineers visits

Posted by a Superuser, not a Sky employee. Find out more

@stevegibb5 wrote:

first enginner visit, dish not moved just slightly alterd


Did you not question them before they left ?

 


@stevegibb5 wrote:

third visit same as the second and again never contacted the correct contact number.

 

2 months without the service and cant get the 4th visit for another month?


All you can do is to register a complaint:

 

https://www.sky.com/help/articles/how-to-make-a-complaint

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