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Discussion topic: cancelling sky tv but keeping broadband

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This message was authored by Moortowngirl This message was authored by: Moortowngirl

cancelling sky tv but keeping broadband

i have cancelled my sky tv but am keeping broadband.  I read on the sky website ( cant remember where) and it said i kept the sky q box if I was keeping broadband,  I have just got a text to say they are sending a prepaid envelope to send the sky q box back!!!  Im very confused!  Can anyone help me? 

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This message was authored by caesarome This message was authored by: caesarome

Re: cancelling sky tv but keeping broadband

Posted by a Superuser, not a Sky employee. Find out more

@Moortowngirl wrote:

I read on the sky website ( cant remember where) and it said i kept the sky q box if I was keeping broadband,


The Sky Q box is loaned to you so must be returned when you cancel Sky TV.

 

When you send it off make sure you get and keep proof of posting.

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