Discussion topic: bt openreach cancelation

This message was authored by: rmarl · ‎21 Jan 2023

booked ppointment no fibre, told can cancel online if it starts working.

starts working, go online and yep of course ......cant cancel. you need to call!

3 calls hold for an hr then cut off

someone please escalate to an agent to get this appointment cancelled. some sort of scanm so sky can charge £25 for not cancelling within 24hrs of appointment no doubt.

This message was authored by: SKY1992bf · ‎21 Jan 2023

@rmarl Unfortunately the escalation team can't process cancellations

see if you can cancel using the link below if not you'll have to preserve on the phone

https://www.sky.com/ordertracking

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

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This message was authored by: SKY1992bf · ‎21 Jan 2023

@rmarl Unfortunately the escalation team can't process cancellations

see if you can cancel using the link below if not you'll have to preserve on the phone

https://www.sky.com/ordertracking

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: rmarl · ‎21 Jan 2023

no cant cancel online but finally got through to someone thanks

Discussion topic: bt openreach cancelation

bt openreach cancelation

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