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Discussion topic: billing

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This message was authored by: Amanda191

billing

 

 

Paying 53 pm for internet  considering changing can you reduce please

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This message was authored by: Daniel0210

Re: billing

Posted by a Superuser, not a Sky employee. Find out more

@Amanda191 
You aren’t contacting Sky Customer Services on here. This is a customer led discussion forum where Sky customers are available to try to help other customers.


If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by calling Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract. It’s apparent that significant discounts are harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new customer so expecting anything close to a new customer deal is unrealistic.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: MightyQuinn

Re: billing

Posted by a Superuser, not a Sky employee. Find out more

@Amanda191 wrote:

Paying 53 pm for internet  considering changing


Hi @Amanda191   Make sure that you use the One Stop Switch service and do not contact Sky. Let your new provider deal with everything.

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