I cancelled my Sky account back in June 2023. Just recieved a letter saying that I have an outstanding bill. Looking at my bills it looks like I am still being charged for Sky Cinema. Finding it veryhard to speak to someone about it.
What TV subscription did you cancel, how did you cancel and did Sky acknowledge the cancellation by email?
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
That suggests you haven't cancelled properly. Is the amount owed just what you were paying for Cinema or the whole subscription?
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
