Discussion topic: being charged Sky cinema

This message was authored by: Woody28 · ‎24 Dec 2024

I cancelled my Sky account back in June 2023. Just recieved a letter saying that I have an outstanding bill. Looking at my bills it looks like I am still being charged for Sky Cinema. Finding it veryhard to speak to someone about it.

This message was authored by: Daniel0210 · ‎24 Dec 2024

@Woody28

What TV subscription did you cancel, how did you cancel and did Sky acknowledge the cancellation by email?

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
❄️Merry Christmas and a Happy New Year❄️

This message was authored by: Woody28 · ‎24 Dec 2024

No Sky did not acknowledge the cancellation.

This message was authored by: Daniel0210 · ‎24 Dec 2024

@Woody28

That suggests you haven't cancelled properly. Is the amount owed just what you were paying for Cinema or the whole subscription?

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
❄️Merry Christmas and a Happy New Year❄️

Discussion topic: being charged Sky cinema

being charged Sky cinema

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