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Discussion topic: account closing because going from this address but going homeless

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This message was authored by Kokolino This message was authored by: Kokolino

account closing because going from this address but going homeless

Hello Dear Mr/ Mrs,

 

I need the account closed because I am going from this address but going homeless. Can you do this for me, please?

 

Regards, Petar

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: account closing because going from this address but going homeless

Posted by a Superuser, not a Sky employee. Find out more

@Kokolino 
In case you aren’t aware this is a customer to customer forum and you’re not contacting Sky Customer Services by posting on here.


To cancel all your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.

If you are cancelling Sky Q, return packaging will be sent out near the end of your notice period. Obtain proof of posting and keep it safe and indefinitely.

 

▪️


To cancel Sky Broadband and Sky Talk totally you'll have to contact Sky and give the required notice of 14 days, but if you are still in the initial 18 months deal Sky could impose cancellation charges. This link may help https://www.sky.com/help/articles/cancel-sky-broadband

Return packaging for any equipment Sky expect back will be sent out to you near the end of the notice period. Remember to keep any proof of posting indefinitely.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
❄️Merry Christmas and a Happy New Year❄️
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