Why is my bill 60.00 pounds this month

[Michelleralph26]

Why is my bill 60 pounds this month 

[Daniel0210]

@Michelleralph26 
You aren’t talking to Sky Customer Services here. This is a forum where customers try to help other customers. We obviously can't see your bill or previous bills. 

Most likely explanation is a discounted deal may have recently expired or be ending very soon. Sky will have told you the date the discount was ending when you took it out and for Sky Broadband/Talk Sky should send you an email. You could compare a previous bill to your latest bill and see where the amounts differ.

If your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another 18 month minimum term contract. Sky are not obliged to offer you another discount so if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available.

You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

This might also help to explain
https://www.sky.com/help/articles/been-overcharged

[martswain]

Look in your account and expand the bill, it is fully itemised.

It could be that discounts have expired, you have made chargeable calls, purchased movies or PPV events.