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Discussion topic: Why have i just paid the usual £94.50 when i have just paid a lump sum to get out of Sky Sports now?

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This message was authored by: HowardSomers

Why have i just paid the usual £94.50 when i have just paid a lump sum to get out of Sky Sports now?

I am a pensioner with limited funds . I need an urgent refund as i have just paid you a big amount for early termination now i have gone with Utility Warehouse   

  Do i need to go to the Onburdsman 

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This message was authored by: Mark39

Re: Why have i just paid the usual £94.50 when i have just paid a lump sum to get out of Sky Sports

Posted by a Superuser, not a Sky employee. Find out more

How did you pay the lump sum? Does your Sky account show that you're in credit?

This message was authored by: caesarome

Re: Why have i just paid the usual £94.50 when i have just paid a lump sum to get out of Sky Sports

Posted by a Superuser, not a Sky employee. Find out more

@HowardSomers 

Hello there, incase you are not aware you are talking to Sky customers only on here and not Sky.

 

If Sky agreed to let you out of a contract early then they are within their rights to charge you this early termination fee as you can read about here:

 

https://www.sky.com/help/articles/charges-for-ending-your-sky-contract-early

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