0

Discussion topic: Why does my bill show overdue

Reply
Avatar for Dipsey59
Level 1 icon
What's this?
This message was authored by: Dipsey59

Message posted on ‎23 Feb 2025 10:34 AM

Why does my bill show overdue

Why does my bill always show overdue when it’s sky that doesn’t take the money on time

Report post
Post 1 of 4
254 Views
0 Likes
Reply
Reply

All Replies

Avatar for PandJ2020
Level 16 icon
What's this?
Superuser
This message was authored by: PandJ2020

Message posted on ‎23 Feb 2025 10:39 AM

Re: Why does my bill show overdue

Posted by a Superuser, not a Sky employee. Find out more

What's your payment date?  (I believe it's a rather bizarre status whilst in the process of collection, possibly due to weekends)

 

Do not be tempted to make any manual payments.

I am just another Sky customer and my views are my own even if you don't like the answers
Report post
Post 2 of 4
249 Views
Reply
Avatar for Dipsey59
Level 1 icon
What's this?
Topic Author
This message was authored by: Dipsey59

Message posted on ‎26 Feb 2025 12:16 PM

Re: Why does my bill show overdue

It's suppose to be the 23rd but rarely taken out on time.

Report post
Post 3 of 4
217 Views
0 Likes
Reply
Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎26 Feb 2025 12:20 PM

Re: Why does my bill show overdue

Posted by a Superuser, not a Sky employee. Find out more
@Dipsey59 wrote:

It's suppose to be the 23rd but rarely taken out on time.

@Dipsey59 

So the 23rd February was a Sunday so the payment would be processed on Monday 24th at the earliest and the 23rd March is also a Sunday. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
Report post
Post 4 of 4
214 Views
0 Likes
Reply
Reply